Official Terms of Service Agreement
Please review these binding terms of service before purchasing or using subscriptions provided by 4ksmartersplayer across the United Kingdom, United States, Canada, France, and international jurisdictions.
1. Acceptance of Terms of Service
By accessing the website at 4ksmartersplayer.com, requesting a free 24-hour trial, or purchasing a subscription plan (3 months at $19.99, 6 months at $29.99, or 12 months at $49.99), you acknowledge that you have read, understood, and agreed to be bound by these terms of service. If you do not accept these provisions in their entirety, you must discontinue using our services immediately.
2. Nature of Service & Media Player Compatibility
4ksmartersplayer functions as an independent digital concierge and protocol provider facilitating connection to authorized digital television feeds and video-on-demand libraries. We do not operate broadcast television networks or produce original media broadcasts. Our software protocols are engineered to be universally compatible with standards-compliant media applications including IPTV Smarters, TiviMate, IBO Player, and VLC under standard IETF Streaming Standards.
3. Account Usage & Simultaneous Connections
Each standard retail subscription purchased through our platform authorizes one (1) simultaneous active video connection unless a multi-room package was explicitly ordered. You may configure your login credentials across multiple personal devices (e.g. your living room TV, bedroom Firestick, and personal smartphone), but streaming simultaneously on more than one screen without multi-connection permissions may result in temporary automated stream locking by our load balancers.
4. Prohibited Activities & Account Security
Subscribers agree not to engage in any of the following unauthorized activities:
- Re-streaming, re-broadcasting, or publicly redistributing our video packets without holding an active wholesale account from our 1 stream panel reseller program.
- Attempting to reverse engineer, decompile, or launch denial-of-service (DDoS) attacks against our edge CDN nodes.
- Sharing account credentials on public forums, Discord servers, or Telegram groups. Accounts flagged for credential sharing will be terminated without refund.
5. Billing, Pricing & Absence of Auto-Renewals
All retail subscription fees quoted on our IPTV subscription plans page are strictly one-time payments processed through secure WhatsApp concierge channels. We do not store financial card numbers on our public web servers, and we never enroll customers into unexpected recurring credit card billings. When your purchased period reaches expiration, your stream pauses until you elect to renew.
6. Refund & Cancellation Policy
Every subscription is backed by our dedicated 7-Day Money-Back Guarantee. If technical faults prevent you from viewing channels and our technical support team cannot resolve the incompatibility, you may request a refund in accordance with our Refund Policy.
7. Contact & Governance
These terms are governed by standard international commercial trade practices. For formal inquiries or questions regarding our terms, please contact our support department at support@4ksmartersplayer.com or connect directly with our WhatsApp concierge at +1 (587) 324-1590.